Improved application flow

A smoother process for your customers

Since the card program went live, we’ve reworked the entire customer application to be faster, clearer, and easier to finish. What’s new:

  • A dedicated card landing page — a branded page that explains the program, benefits, and eligibility before your customers apply.
  • QR codes for every location — display or print a code that drops customers straight into the application, no URL to type.
  • A welcome screen up front — customers see exactly what they’ll need before they start: their own info, a working cell number, income details, and a reminder to lift any credit freeze.

The application itself

  • A minimal, mobile-friendly form — trimmed to only the fields needed to qualify, so more customers make it to the end.
  • A bumper page before financing — a quick pause-and-confirm step that sets context and improves the quality of applications coming through. This can be turned on or off in the settings.