New tools to manage your programs

Your view of the program is now closer to real time and easier to read at a glance. You don’t have to reconstruct what happened from separate systems or wait for a downstream report to tell you where a customer landed — the platform shows you the same picture your merchants are seeing, as it develops.

• Real-time card status — see approval, decline, and pending states as they happen, with no external systems to check. Whether a customer was approved, declined, or is still mid-decision is visible directly in the platform, so you always know the current state of any account in your portfolio without asking anyone for an update.
• An improved soft-pull and applications view — a clear, readable summary of each customer’s soft-pull result and where their application stands, presented with enough context to understand the outcome and no raw credit data exposed. You get the full shape of the funnel — who applied, what came back, and where customers are falling out — while sensitive underwriting detail stays protected.
• A consistent view across your merchant network — the same status and application detail is available for every merchant operating under your program, so you can see how activity is trending across the whole portfolio rather than one account at a time.